Support engineer (Thai project)

Прямой работодатель  Weigandt-Consulting
Россия
Джуниор • Миддл
Информационные технологии • Техническая поддержка/Helpdesk • CRM • Data Analysis • ERP
1 февраля
Удаленная работа
Опыт работы любой
Работодатель  Weigandt-Consulting
Описание вакансии

The international team of Weigandt Consulting invites support engineers to a new Thailand project on migration and support of Oracle solutions.

We are looking for talented, motivated professionals who are ready to learn quickly and provide high-quality functional and technical assistance to our clients.

You will be required to study the operation of a complex system in a short time, understand its features, and learn how to apply the system's capabilities in practice.

 

Key responsibilities:

  • incidents, tasks, and problem resolution;
  • collecting, preparing, and cleansing of data for incidents following the instructions;
  • documentation of already realized solutions (e.g.: training materials, user guides);
  • an analytical mindset and the ability to use your academic knowledge to tackle specific business problems;
  • capability to see beyond a single issue, understanding its possible broader implications, developing an understanding of system interactions;
  • confident English level (B2).

 

Required working knowledge of:

  • ticketing tools/systems;
  • basic networking components and concepts(network, sub-network, network mask, IP, FQDN, DNS, Firewall, router, switch);
  • SQL, PL/SQL enough to prepare a typical report or work-around for incident resolution.

 

Nice to have:

  • Ability to read code and understand the logic of program components written on Java, Pro*C, Linux shell (KSH, Bash, etc.), PL/SQL, Python

 

Great benefits:

  • Salary to be discussed on the results of the interview;
  • English classes with FCE Certification;
  • Business trips to Thailand;
  • Experienced team;
  • Working with an international team on exciting and challenging projects;
  • Full medical insurance after a trial period;
  • Great opportunity to realize your professional potential and fulfill your career ambitions.

Специализация
Информационные технологииТехническая поддержка/Helpdesk
Отрасль и сфера применения
CRMData AnalysisERP
Уровень должности
ДжуниорМиддл
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